Discryl SL with N.I.F ESB66863952 Registered in the Mercantile Register of Barcelona. Located in Edificio Porta Rubí, Crta. de Sant Cugat, 63 CP 08191 - Rubí (Barcelona) and with email address [email protected] (From now THE SELLER'S ADDRESS) states that, any purchase of a product present in the online store of the web www.discryl.com (From now on WEB) Requires the consultation and acceptance of these terms and conditions of sale. The purchase from this website and the fact to make any order supposes that it has read and accepted the present conditions of sale.
The purpose of these general conditions is to define the rights and obligations of both parties, in the context of the Internet sales of products offered by the seller to the consumer.
ORDER CONFIRMATION AND INVOICE
The information provided and the selected articles, as well as their cost and taxes, will be sent by email, as anorder confirmation to the e-mail address indicated by the buyer, upon receipt of the order. The invoice will be sent in PDF format, to the same email address, once the transaction is formalized.
Records stored in the Discryl SL database, under adequate security conditions, are considered as proof of communications, orders and payments between both parties.
All efforts have been made to guarantee the accuracy of the information present on this website or its suppliers, however they are not responsible for the consequences, incidents, damages resulting from the electronic transmission or accuracy of the information transmitted, even in the event that Discryl SL is aware of the possibility of such damages. The names and brands of products and manufacturers are used for identification purposes only. All photos, descriptions and prices are not contractual.
VALIDATION PERIOD OF OFFERS AND PRICES
Special offers, promotions or discounts will be valid until the date indicated or until the end of the indicated number of stocks. As well as the prices indicated at the time of the consultation of the website.
TRANSPORTATION AND DELIVERY
The products will be delivered to the address indicated by the buyer in the order form and only in the geographic destinations specified in the delivery forms.
All products are shipped in perfect condition. The customer must notify the transport company, in writing, on the delivery note, of the smallest trace of impact (holes, crushing footprints, etc.) in the package, and when applicable, must reject the package. An identical product will be shipped free of charge.
The change of a product declared afterwards and damaged during the transport, without any notification that has been emitted when receiving the package, can not be taken into account.
As with any shipment, it is possible to suffer a delay or that the product is lost. In that case, the transport company will be contacted to initiate an investigation. Every effort will be made, for as long as necessary, to find the package. In your case, the merchant will be refunded by the transport company and a new identical package will be delivered without cost.
PROBLEM OR DELIVERY ERROR
The consumer must notify, by email, to the email address [email protected], as soon as possible and within a maximum of 14 days, any type of claim due to a problem or delivery error and / or not Conformity of the goods in kind or in quality, with respect to the information provided in the order form.
In case of a problem with the transport company, the consumer must send a copy of the delivery note or document that reflects the non-conformity with the goods upon receipt of the same, by mail, or by email, to THE SELLER'S ADDRESS.
In case of an error in delivery or exchange, any product must be returned to Discryl SL with all the elements of the order and in its original packaging, in perfect condition, to the SELLER'S ADDRESS.
The shipping costs will be borne by Discryl SL, unless it is proven that the product does not correspond to the original declaration made by the consumer, for the change to be carried out correctly.
Any claim not made according to the rules mentioned above or after the deadlines indicated, cannot be considered.
The consumer is informed explicitly that Discryl SL is not the manufacturer of the products presented on the WEB, but a distributor thereof. Consequently, in case of damage to a person or defect of the product, only the responsibility of the manufacturer will be requested by the consumer, with respect to the information on the packaging of the product.
The warranty period for each product corresponds to that offered by the manufacturer of the same. Excluded from this warranty are all products repaired or modified by the customer or by any other company other than those selected by Discryl SL.
The withdrawal period for the purchase of goods is 14 full days from the date of receipt of your order. During this period, you can return, at your own expense, without any penalties, the Products or Products that do not suit you.
In this case, you can choose between reimbursement of the amount paid, in exchange for the return of the Products, and the exchange of the Products ordered.
Only the prices paid for the purchased products will be taken into account. No refunds will be accepted if you have not previously contacted our customer support services by e-mail and obtaining a return number. All package shipped without return number (DMA - Return of Authorized Material) cannot be accepted. Items returned damaged, damaged or dirty by the customer, cannot be accepted, or failing which, the price of the return will be decreased. In any case, the expenses and risks of the returns are borne by the customer.
Returns will be made to the SELLER'S ADDRESS. Once the package is received by our after-sales services and the content is verified, the refund will be made.
CAUSES OF FORCE MAJEURE
Neither Party shall be liable for the total or partial non-compliance or for the delay in the fulfilment of its obligations under this contract, caused by external causes, outside its control (Force Majeure).
It is considered that within the Causes of Force Majeure must include, without limitation: war, riots, insurrection, severe alterations in Internet security, technical failures, unauthorized access and / or intrusions in the WEB servers, strikes of all kinds and phone or computer failures.
If either Party refers to a Force Majeure Case, it shall notify the other Party within ten working days of the occurrence or imminent occurrence of said Case.
The Parties agree to keep in communication in a timely manner, to jointly determine the terms and conditions for filling an order, should any Force Majeure occur.
After a month of interruption due to Force Majeure, Discryl SL may decide to cancel the orders, in which case it will refund the order amount to the Buyer, if applicable.
If one or more provisions of these General Conditions of Sale is considered or declared invalid in accordance with the law, regulation or after an unappeasable decision issued by a court with jurisdiction, the other provisions will retain their absolute scope and validity.
If a party does not indicate that it is unable to comply with one of the obligations listed in these general conditions, it is obliged to comply with the mentioned obligations.
These conditions shall be governed by Spanish law, which shall apply to what is not provided in this contract as regards interpretation, validity and execution.
In case of dispute or claim, the consumer will mainly go to Discryl SL to find a friendly solution.
CONFIDENTIALITY AND DATA PROTECTION
In compliance with the provisions of Organic Law 15/1999 of 13 December on the Protection of Personal Data, the personal data provided by the Buyer will be part of Discryl SL's customer file, whose purposes are the maintenance of the Contractual relationship, control and management of sales and their corresponding charges. Discryl SL will treat such data with the utmost confidentiality, and undertakes not to use them for a purpose other than the one for which they have been collected, and to keep them with due measures to ensure their safety and prevent their alteration, loss, treatment or Access.
Discryl SL undertakes to keep professional secrecy with respect to such personal data, even after the termination of the contractual relationship.
The Buyer authorizes Discryl SL to keep its data for a period of five years once the contractual provision has been fulfilled.
The Buyer has the possibility to exercise the rights of access, rectification, cancellation and opposition by sending a written communication to the attention of Discryl SL or through the WEB, section "Your Account".
REGULATION OF DISPUTES
Any order placed through the online store www.discryl.com is with the customer's agreement, without limitation, to the terms of sale of Discryl SL.
The present conditions of sale online are subject to Spanish law.
In case of dispute, the jurisdiction is assigned to the competent courts of the headquarters of Discryl SL, despite plurality of defendants or call in guarantee.